Skip to Main Content
407.895.3300 | Vicki Brooks, Board of Commissioners Chair | Vivian Bryant, Esq., President/CEO
09/30/2025

We've Upgraded Our Phone System!

A hand pressing buttons on a corded office phone.

To better serve our community, we've launched a new phone system designed to improve call quality, reduce wait times, and connect you to the right team faster.

What's New:

  • Improved call routing to help you reach the right department quickly
  • Live hold-time updates so you know what to expect
  • More agents available in key departments like Section 8 and Admissions
  • Enhanced voicemail and callback features for added convenience

Please Note:

When you call, you'll hear new menu options. We kindly ask that you listen carefully and follow the prompts to ensure your call is directed appropriately.